Financial Ombudsman Service
The Financial Ombudsman Service is an independent body that arbitrates on complaints about general insurance products. It will only consider complaints after our normal complaints procedure has been exhausted.
More information about the Financial Ombudsman Service can be found here on their website or by calling them on 0300 123 9123. www.financial-ombudsman.org.uk
British Insurance Brokers' Association
The underwriter is a member of BIBA, which acts to protect the interests of insurance brokers and their customers.
They provide advice to consumers and help to maintain high standards within the UK insurance industry.
We adhere to the BIBA Code of Conduct. www.biba.org.uk
GoldPark is a trading name of Plum Underwriting Limited which is authorised and regulated by the Financial Conduct Authority under Firm Reference Number 309166.
You can check this on the Financial Services Register by visiting the FCA website or by calling the FCA on 0800 111 6768.
Registered in England & Wales with Company Number 04509589.
Registered office: 7th Floor, Corn Exchange, 55 Mark Lane, London, EC3R 7NE.